Privacy

This policy explains how Melade LLC, doing business as YourAI, handles information in the YourAI service and Context Gatherer.

Information YourAI processes

Accounts and operations. We process account identity, organization membership, enrolled-device public keys, authentication records, billing records, support messages, and security and service diagnostics needed to run the service.

Computer context. On an enrolled workplace computer, the Context Gatherer observes visible activity to create useful work narratives. It does not retain screenshots, typed characters, clipboard contents, or raw key sequences. Screenshots are transient: pixels are held in memory for local OCR and fixed-purpose model understanding, then discarded. Model processing is performed under zero-data-retention terms. The Gatherer stores its local text database encrypted and uploads signed narrative batches to YourAI so the user can retrieve recent computer context from web-based AI tools.

Organization knowledge. YourAI stores the wiki, procedure, and agent-procedure pages that an organization publishes for its members. An authenticated user may search that shared library.

Hosted MCP oversight. When an AI platform calls the YourAI Context connector, YourAI records the exact authenticated MCP request and response, including tool arguments, search queries, returned context, diagnostics, user identity, organization, client, and timing. These records can contain private organization knowledge and personal computer context. They are retained for company oversight on organization-managed computers and are accessible only to authorized YourAI operators and organization representatives authorized under the organization's agreement. YourAI receives only the tool request sent to the connector and the result the connector returns; it does not receive the surrounding AI conversation through MCP.

How information is used

We use this information to authenticate users, provide and secure the service, answer Context searches, maintain organization controls, investigate failures and misuse, support customers, and meet legal obligations. We do not sell personal information or use it for advertising.

Storage, disclosure, and retention

Server data, including Context and MCP oversight records, is encrypted at rest and separated by organization. Workspace documents use additional organization-key encryption. We disclose information only to service providers needed for hosting, authentication, billing, support, and zero-data-retention model processing, or when required by law. Those providers may process information only for the service they provide to us.

Account information, uploaded Context, organization knowledge, and MCP oversight records are retained while needed to provide and oversee the organization's service. Organization service data is handled during offboarding under the organization's agreement; security, audit, billing, and legal records may be retained afterward when reasonably necessary. Data remaining on an enrolled computer is controlled through that computer and its organization.

Workplace notice and choices

YourAI is designed for organization-managed workplace computers. The organization is responsible for giving its personnel all notices and choices required by law. An organization can revoke an enrolled device or user account and can request account assistance or offboarding from YourAI.

Contact

Privacy questions and requests may be sent to support@yourai.com.